Shipping policy
Shipping Policy
Last updated: October 18, 2026
Where we ship
We currently ship to the United States.
Shipping cost
Free standard shipping on orders of $50 or more (2 or more bags). Orders under $50 ship for $4.99.
Processing time
Orders are processed within 2–4 business days. Orders are not processed on weekends or US holidays.
Delivery time
After processing, most orders arrive within 8–17 business days. Delivery times are estimates, not guarantees, and can be affected by carrier delays.
Tracking
You'll receive a shipping confirmation email with a tracking link once your order ships. Tracking can take up to 48 hours to show movement.
Lost or delayed packages
If your tracking hasn't updated for 7 days, or your order hasn't arrived within 25 business days of purchase, email crex@crexsupplements.com with your order number and we'll investigate and send a replacement or a refund.
Questions
Email crex@crexsupplements.com. We reply within 24 hours.