Shipping Policy

Last updated: June 22, 2026

We want you to know exactly what to expect when you place an order with CREX Supplements. Here's a straightforward breakdown of how we handle shipping.

Processing Time

All orders are processed within 1–3 business days of being placed. Orders are not processed or shipped on weekends or public holidays. You'll receive an order confirmation email immediately after purchase, and a separate shipping notification with tracking details once your order is on its way.

Domestic Shipping (United States)

Standard shipping within the United States typically takes 7–15 business days from the date of shipment. Delivery times can vary depending on your location and carrier volume. While we do everything we can to get your order to you as quickly as possible, these timelines are estimates and not guarantees.

International Shipping

We ship to select international destinations. International orders generally arrive within 14–30 business days from the date of shipment, depending on your country and local postal service. International shipping timelines can be affected by customs processing, which is outside of our control.

Customs and Import Duties

International customers are responsible for any customs duties, import taxes, or fees imposed by their country upon delivery. These charges are determined by your local customs authority and are not included in your order total. We recommend checking with your local customs office if you have questions about potential fees before placing your order.

Order Tracking

Once your order ships, you'll receive an email with your tracking number and a link to follow your package in real time. Please allow up to 48 hours for tracking information to update after you receive your shipping notification.

Lost Packages

If your tracking shows no movement for an extended period or your package is marked as delivered but hasn't arrived, please contact us at crex@crexsupplements.com. We'll investigate with the carrier on your behalf and work to make it right — whether that's a replacement or a refund.

Questions?

If you have any questions about your shipment, don't hesitate to reach out at crex@crexsupplements.com. We respond to all inquiries within 24–48 business hours.